[Rebecca]

@Jacci Morning! ? Nice to hear from you and hope you're well.

Welcome to the Community and lovely to hear from you.

Wow that is so great to hear! Please keep in touch with how your switch goes!

I hope you find the content on the community helpful! ?

[cassie]

@Rebecca hi l am having trouble with my smart meter it keeps saying awaiting data it has been since Sunday l called customer service to be told it should sort it self out

[DavidLanham290561]

How do I get someone to answer your phones?

[Rebecca]

@DavidLanham290561 Hi there - is there anything I can do to help?

Thanks,
Rebecca

[Rebecca]

@cassie Hi and welcome to the community.

Is this still the case?

Rebecca

[cassie]

Hi Rebecca

l managed to fix it myself it myself


thanks Rebecca

[Rebecca]

@cassie I am pleased to hear it - apologies on the delayed response.

Let me know if there is anything else I can do!

Thanks,
Rebecca - your Community Manager

[DarrenR]

@Rebecca
Hi I'm Darren and I live in the North East. I have been a customer for just over a year. They have been a little slow to help but have managed to get any issues sorted for me. Still a little disappointed we have the Utilita arena but NO community hub.

[Rebecca]

@DarrenR Hi there and welcome to the Community ? How are you?

Where exactly are you based? We would love to hear more about you, like your hobbies and interests!

Glad things are more up and running for you.

Rebecca

[DarrenR]

Hi @Rebecca I am based in South Shields not far from Newcastle Upon Tyne where the Utilita Arena is based. I have enjoy learning about history and especially in regards of WW2 and understanding how my medical and mental health needs are supported. I enjoy learning about how businesses work and to improve growth. I also am a qualified chef and love trying new dishes to keep my mental health safe.