[Swoody]

I have a message on my smart display meter that says this is
not supported for gas supply

I can top up and the message goes away for a while then appears again

I would like to stop this happening ?

any ideas anyone - thanks
i have attached a picture

[WilliamB]

Hi @Swoody,

It may be where there has been a temporary lapse in communications between your gas meter and your IHD. If this issue continues to persist, I would advise calling our customer services on 0345 207 2000, and one of the team will be able to have a further look into this for you.

Thanks,
William